Frequently Asked Questions

+ What is Your Return Policy?

We have a satisfaction guarantee here at Sharkk, and If you purchased a product on Sharkk.com and feel that it just isn't right for you, you can contact us via email at support@sharkk.com anytime for assistance or fill out the contact form here.

From date of purchase to 60 days
Sharkk will exchange your product for a new one and pay for return shipping and replacement shipping.

60 days until the end of warranty
Sharkk will exchange for refurbished item, Sharkk will cover the shipping cost to get the product to you. Customer will pay for return shipping.

+ What Kind of Warranty Do You Offer?

All of our products come with a one-year warranty that includes customer service and tech support. Please check our full warranty description here.