SHARKK WARRANTY INFORMATION


Our Policy Covers…
The Sharkk warranty extends only to the original purchaser of the Sharkk product, or its original recipient (if given as a gift). This warranty policy does not cover any other person or transferee.

 

What is covered under the warranty, and for how long?
Sharkk warrants that your product, when purchased in new condition from a Sharkk authorized reseller and delivered in original packaging, is free from any manufacturing defects, including the quality in materials and workmanship, for a period of one (1) year after the purchase date (unless otherwise stated in the User Manual included with your Sharkk product).

 

What is NOT covered in the Warranty?

Our warranty does not cover the following:

-Defects resulting in improper use or maintenance (all information and instructions for use will be provided in the product’s User Manual), including improper packing/shipping procedures

-Damages caused by pairing or using with non-Sharkk products, or by making modifications or technical adjustments to the product in order to operate illegally in other countries (or the subsequent repairs following such modifications)

-Damages to the product from excess moisture, interference by power surges (caused by lightning, improper voltage supply, or power surges)

-Corruption of, loss of, or damage to stored data from unauthorized modifications

-Products purchased from any unauthorized Sharkk vendors

 

So what will Sharkk do about it?

Up to sixty (60) days after the date of purchase, Sharkk will exchange your product for a new one and cover the cost of return shipping and for that of your replacement. After this period, Sharkk will exchange your purchase for a refurbished item and you will only need to cover the cost to ship your damaged item back to Sharkk.

 

Other Warranty Conditions
The provisions of the Sharkk Limited Warranty are in lieu of any other warranty, whether expressed or implied, written or orally, including any warranty of merchantability or fitness for a particular purpose. Sharkk’s maximum liability shall not exceed the actual purchase price paid by the customer for the product. In no event shall Sharkk be held liable for loss of, damage to, or corruption of stored data, or for special, incidental, consequential, or indirect damages caused in any manner including (and without limitation) the replacement of equipment and property, and any costs of recovering, programming or reproducing any program or data stored in or used with your Sharkk product.

This warranty is void is the label bearing the product serial number has been removed or defaced.

The Sharkk Limited Warranty is valid for up to two (2) years everywhere in the European Union (EU) for all Sharkk branded products. For additional information, feel free to contact our Support Team at support@sharkk.com

 

Additional Legal Rights
This limited warranty gives you specific legal rights, and you also may have other rights that vary from state to state or country to country. Some places do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.